AI Chat Agents
Website and WhatsApp assistants that answer, qualify and hand off to people.
Explore AI Chat AgentsIntelligent phone conversations
We build AI calling systems that handle inbound and outbound conversations with natural voices, book appointments, update your CRM and hand complex calls to your team.
Missed calls are missed business. When the phone rings after hours, at lunchtime or while your team is with a customer, an AI voice agent can answer, understand what the caller needs and get it done: answer a question, qualify the enquiry, book an appointment or take a detailed message.
We build voice agents on connected telephony and speech AI platforms, linked to your calendar, CRM and knowledge base. The agent introduces itself as an AI assistant, speaks naturally, copes with interruptions and transfers the call to a person whenever the caller asks or the conversation needs human judgement. After each call it writes a summary, updates the CRM and triggers the next step, such as a confirmation text or a task for your team.
For outbound calls – following up enquiries, confirming appointments, reminding customers – we design every flow around consent and the calling rules in your market. In the United States, for example, calls using AI-generated voices generally need the recipient’s prior consent, and similar rules apply elsewhere, so consent checks, calling hours and opt-outs are built in from the start.
Clinics, home services, real estate, professional firms and any business where phone calls bring in revenue and missed or slow calls cost customers.
See it in action
Scripted demo
Example: a fictional heating company’s phone line at 9 pm. Text-only simulation - real agents speak with natural voices.
AI agent Thanks for calling the heating team. I am the AI assistant - I can book an engineer or take a message. How can I help?
Caller Hi, my boiler stopped working this morning.
AI agent Sorry to hear that. First, can you smell gas, or is the heating just not coming on?
Caller No smell, it just will not start.
AI agent Thanks. I can book an engineer tomorrow between 8 and 10, or between 12 and 2. Which works for you?
Caller Eight to ten, please.
AI agent Booked for tomorrow, 8 to 10. I am texting you a confirmation now. Anything else?
Caller No, that is great. Thank you.
A front-end simulation with a fictional business: no AI is called and nothing you do here is sent anywhere.
Problems we solve
Callers hang up after hours or when lines are busy, and many never call back.
Your team spends the day on routine questions and booking calls instead of the customers in front of them.
New enquiries wait days for a call back, by which time they have chosen someone else.
Details from calls live in people's heads or on sticky notes, not in the CRM.
Outcomes
What you get
How we work
Process
Call types, questions, booking rules and when to transfer.
Week 1Conversation flows, voice, knowledge base and integrations.
Week 2Telephony, calendar and CRM connections; test calls for every scenario.
Weeks 3-4Live after hours or on a share of calls first, monitored daily.
Week 5Weekly tuning from summaries, transfers and caller feedback.
OngoingDeliverables
Tools we work with
Industries
FAQ
Yes. Our voice agents introduce themselves as AI assistants. It is the honest approach, and in a growing number of places - including the EU under the AI Act - people must be told when they are interacting with an AI system.
Yes. Callers can ask for a person at any time, and the agent transfers automatically when a request is urgent, sensitive or outside what it is allowed to handle, passing on a summary so the caller does not have to repeat themselves.
Yes, for follow-ups, reminders and qualification calls to people who have agreed to be contacted. Outbound calling with AI voices is regulated - in the US it generally requires prior consent - so we build consent checks, calling hours and opt-outs into every campaign.
Most major languages, and an agent can switch language during a call. We test the languages you need with real scenarios before launch, because quality varies by language and accent.
Your phone number or phone system, calendar, CRM, help desk and messaging tools, through supported integrations and APIs. Our integrations page lists the platforms we work with most often.
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