AI Voice & Calling Agents
Inbound support, qualification and bookings by phone, logged in your CRM.
Explore AI Voice & Calling AgentsAlways-available conversations
AI chat agents for your website, WhatsApp and support channels
We create conversational assistants that answer from your own knowledge base, capture and qualify leads, recommend the right product or service and route complex requests to your team.
Answers in seconds, from your own information
Most questions your team receives have been asked before: opening hours, prices, delivery times, what is included, how to book. An AI chat agent answers them instantly on your website and messaging channels, using your own website content, documents and help articles as its source, so answers stay accurate and on-brand.
Good chat agents do more than answer. Ours ask a few smart questions to understand what the visitor needs, recommend the right service or product, capture contact details for warm leads and book appointments. When a request is complex, sensitive or simply needs a person, the agent creates a support ticket or hands the conversation to your team with a summary, so nobody starts from scratch.
We build for the channels your customers already use: your website, WhatsApp, Facebook Messenger and Instagram. WhatsApp assistants are built for your own customer service, enquiries and bookings, in line with the WhatsApp Business Platform rules, which no longer allow general-purpose AI chatbots.
Who it is for
Businesses that answer the same questions every day, online stores with busy customer service, education providers handling enquiries, and service businesses whose website and WhatsApp bring in leads.
See it in action
A quick, scripted walk-through.
Website and WhatsApp assistant
Scripted demo
Example: the website assistant of a fictional dental clinic.
AI assistant: Hi, I am the clinic’s AI assistant. I can answer questions, book appointments or connect you with our team. How can I help?
Visitor: I need a check-up, ideally next week.
AI assistant: Happy to help. Are you a new or an existing patient?
Visitor: New patient.
AI assistant: Thanks. Next week we have Tuesday at 10:30 or Thursday at 16:00 for new-patient check-ups. Which suits you?
Visitor: Tuesday, please.
AI assistant: Booked: Tuesday at 10:30, new-patient check-up. I have texted you a confirmation with what to bring.
System: Calendar: appointment created · CRM: new patient added · SMS confirmation sent
A front-end simulation with a fictional business: no AI is called and nothing you do here is sent anywhere.
Problems we solve
Sound familiar?
The same questions all day
Your team answers routine questions by email, chat and phone instead of doing higher-value work.
Visitors leave without asking
People browse at night or on their phones, cannot find an answer quickly and go elsewhere.
Leads lost in chat
Conversations on your website or WhatsApp never make it into the CRM.
A bot that frustrates
Your current chatbot gives canned answers, cannot find information and traps people in loops.
Outcomes
What changes for you.
- Common questions answered instantly, day and night
- Leads captured and qualified from every conversation
- Complex requests routed to the right person with context
- Answers grounded in your own, up-to-date content
- Insight into what customers really ask
What you get
Included
- Website AI chatbots
- WhatsApp and messaging assistants
- Knowledge-base question answering
- Lead capture and qualification
- Product and service recommendations
- Support ticket creation and handoff
How we work
Our approach
- Answers come from your approved content
- Clear AI disclosure and an easy route to a person
- Guardrails for topics the agent must not handle
- Tested on real customer questions before launch
- Weekly review of conversations and content gaps
Process
How it runs, step by step.
-
Discover
Top questions, channels, lead rules and handoff points.
Week 1 -
Knowledge
Website, documents and help content prepared as the agent's source.
Week 2 -
Build
Chat agent, channels, CRM and help desk connections.
Weeks 2-4 -
Test
Real questions, edge cases and handoffs tested with your team.
Week 4 -
Improve
Weekly review of conversations, answers and missing content.
Ongoing
Deliverables
What you receive.
- Conversation design and tone of voice
- AI chat agent for your website and chosen channels
- Knowledge base connected to your content
- CRM, booking and help desk integrations
- Handoff rules and team notifications
- Conversation analytics and monthly review
Tools we work with
Industries
Where this works especially well.
FAQ
AI Chat Agents: common questions
Will the chatbot make up answers?
It answers from your approved content, and we test it against real customer questions before launch. When it does not know, it says so and offers to connect the visitor with your team instead of guessing.
Can it work on WhatsApp?
Yes, through the WhatsApp Business Platform. WhatsApp assistants must serve your own business - customer service, enquiries, bookings and updates - rather than act as general-purpose AI chatbots, and we build them that way.
Can people still reach a human?
Always. Visitors can ask for a person at any point, and the agent hands over automatically for complex or sensitive requests, passing on the conversation so far.
How do we keep its answers up to date?
The agent reads from your website, documents and help articles, so when you update them its answers follow. We also review conversations for questions it could not answer and add the missing content.
Does it work in other languages?
Yes. Chat agents can reply in the visitor's language. We test the languages you need and keep key content such as prices and policies reviewed in each one.
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Let’s talk about AI Chat Agents.
Book a free 30-minute strategy call. You leave with three clear priorities for growth, whether you work with us or not.